The Customer Journey is Broken.

Here’s the deal. There’s a real problem online brands are facing. It’s called broken journey continuity, where a large portion of shoppers get lost on their journeys and aren’t able to complete them. And it’s costing brands a lot.

Why?

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Client-Side Interruptions Are Pulling Shoppers’ Attention Away

Unwanted ads injected in a visitor’s device or network

Shopping tools that provide offers and cover significant screen real-estate

Browser installs and configuration that impact the user experience and journey

Slow devices and networks that impact performance and contribute to  a poor user experience

  -1.5% CVR

interruptions20.4
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Lack of Understanding of Shopper Intent and the Inability to Act in Real Time

75% of site visitors are anonymous with no history of purchases, affinity or intent and include: First-time visitors and those who browse privately, in incognito, and from multiple devices

Shoppers experience the same journeys, content and promotions which is not personalized

  -5% RPV

The Solution:

The Digital Journey Continuity Platform

Make any client-side interruptions disappear and shape the customer journey to fit each and every shopper according to their real-time intent.

Core
Platform

Gather, predict and act
upon all journey data in real time
to deliver precise experiences
that drive revenue.

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Customer Hijacking
Prevention

Manage journey interruptions on your site to drive revenue and preserve
the customer experience.

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Shopping Affiliates
Analysis & Management

Understand the attribution and contribution of affiliate extensions
to your bottom line, so you can
manage them more effectively.

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Intent-Based
Promotions

Deliver the most effective promotions while saving your margins by individualizing for every single shopper.

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Personalized
Email & SMS

Send customers smart, personalized
emails and SMSs that actually convert.
All automatically.

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Digital
Governance

Identify and manage all personal data and services running on your site. Always remain compliant.

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We Know a Thing or Two About Journeys

1.5B

Unique Monthly Users

6B

Journeys Analyzed

70B

Page Views

210M

Transactions

Every Integration You Can Think of

see all

Cookiless

Cookie-less

Privacy3.5

Non-private data

brain3.5

Works on any site

code3.5

No dev needed

Join the World’s Leading Retail Brands

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