Client Data Analyst

Herzliya, Israel

Ever been shopping online and felt that you were misled to another site? Have you ever felt that your personal information was misused or shared without your consent? The Namogoo platform gives back control of the customers’ journey by uncovering and preventing all the hidden factors interacting with e-commerce visitors and ensuring their experience is exactly as they intended. Namogoo is trusted by more than 100 leading brands, including Asics, Argos, Samsonite, Office Depot, and Teva to provide a safe and healthy journey for their millions of customers.

 

Namogoo has been announced by Dun & Bradstreet as the Best Israeli Startup to Work For in 2019!


Namogoo is hiring a Client Data Analyst to join our team as the first Client Data Analyst. As a Client Data Analyst, you will be working with Namogoo's customers, the Customer Success team, Solution Consultant team and engineering and will be the core expert in everything related to our customer data and product data.

About You

  • 4+ years of data analysis experience with SQL.
  • Strong ability to take a business challenge, transform it into a plan and lead execution.
  • Proven collaboration skills and a proven track record of successfully building and nurturing multi-level relationships.
  • Ability to solve business problems based on data insights and trends.
  • English at mother tongue level.
  • Experience working with international customers - advantage.
  • BSc. or higher in Computer Science - strong advantage.
  • Knowledge in Web Technologies - advantage.
  • Elite unit in the army – strong advantage.

What You'll Do

  • Supporting our growing customer base with insights, data analysis that will improve the level of service and value Namogoo provide to its customers.
  • Work with Solution Consultant and Customer Success sharing data insights through the entire customer journey.
  • Build tools and analysis methods that can help improve the SC and CSM view on data.
  • Understand the customer – learn about their needs, KPI’s, what keep them up at night and think how to bring value to them through data.
  • Attend customer meetings like QBRs and EBR and work with the CSM on pulling and presenting the right data for each scenario. 

Our Culture

Since the company was founded in 2014, we have established good relationships with customers from all over the world and realized a win-win result. Our company and all the staff are committed to providing better value and services to fulfill the needs of each and every customer. We persist in the  value of “Collaboration, Excellence, Trust and Passion” and “Customer First” all the time. That is our momentum of going forward and the key to success. When it comes to our success, it is all about people, people, people! 

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