Customer Solution Consultant

United States Office
Customer Success

What we're looking for

Namogoo is looking for a Customer Solution Consultant to manage the pre- and post-sale relationship for Namogoo’s growing US customer base. The Customer Solutions Consultant will report to the Global Director of Customer Solution Consulting and be the go-to expert for customers during the Proof-of-Value (POV) process and the initial on-boarding period. This is a strategic role that is critical to the success of the Namogoo Sales organization.

The core responsibilities of this role involves managing relationships with all the customer levels, including: decision makers, data analysts, business owners and project managers. You will also oversee weekly and summary meetings and educate the customer on the problem of Online Journey Hijacking and the impact it has on their website traffic and conversion metrics.

Skills & Experience

  1. 2-4 years of experience working with customers either in pre or post sales positions
  2. Bachelors Degree or Equivalent in relevant field
  3. Technical orientation – Web application, HTTP/S analytical systems – advantage
  4. Exceptional interpersonal, listening, written and verbal communication skills are a must
  5. Proven track record of successfully building and nurturing multi-level client relationships
  6. Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously
  7. Comfortable dealing with complex customer relationships, decision processes and competing agendas

Apply Now

Customer Solution Consultant

Interested in Namogoo?

Schedule a call with one of our marketing consultants
to learn more