NOC Manager

Israel Office

What we're looking for

Namogoo is looking for an experienced and driven NOC Manager. The NOC Manager is responsible for proactively monitoring and verifying integrity and availability of all applications and service data across Namogoo’s business landscape in a 24/7 environment. This includes ownership on monitoring of business KPIs, performance metrics, availability and quality of infrastructure, systems and data – providing initial solutions to problems and working with internal stakeholders (R&D, DevOps, Support, Sales, CS) to solve issues and communicate them to others. You will also initiate implementation of new solutions and processes that monitor better, resolve customer issues and maintain high quality of service and business growth.

We are looking for someone who has passion for operations, lives and breathes problem solving, and has the technical skills to troubleshoot and gather the right people until problems are solved.

Skills & Experience

  1. 3-4 Years of professional technical support or data center operations experience
  2. Strong communications skills
  3. ​S​trong diagnostic/troubleshooting skillset
  4. Ability to assess and prioritize incidents quickly while under pressure
  5. Experience managing a team of people
  6. Experience with AWS or similar IaaS cloud offerings
  7. Knowledge of diagnostic tools
  8. Knowledge of enterprise monitoring applications
  9. B.Sc. or higher in Computer Science degree from a well-reputed academic institution – advantage
  10. Elite intelligence unit – advantage​​

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